Refunds and Exchanges:
I am confident that you will love your jewelry purchase. You may, however, return your items for any reason within 7 days of the most recent transaction date and I will be happy to arrange an exchange, store credit, or refund. If the product was damaged or misplaced please contact us and we will resolve the matter for you immediately. Return shipping fees are the responsibility of the customer. Please contact me and I will be happy to promptly respond to any problem with a resolution.
Warranty Policy for Tungsten Wedding Bands:
We offer free shipping to all US States. Providing quality is our number one goal. Each of our bands are inspected carefully in order to provide you with the best. If you are dissatisfied because of an imperfection with your band we will cover the cost of shipping and send you a replacement.
We also offer a lifetime size exchange for our tungsten wedding bands, which covers re sizing of your ring if your finger size ever changes. Tungsten carbide can only be size exchanged due to the uniqueness of these metal. To request a size exchange for tungsten please contact me and we will make magic happen. If anyone has worked on your piece of jewelry, the warranty is null and void. Warranty does not cover normal wear.
$25 Exchange fee which includes shipping, and restocking for all exchanges.
CUSTOM ORDERS (Stone-Set and any other custom work) ARE NOT COVERED BY WARRANTY. But, we are always willing to work with our customer so don't ever hesitate to get in touch and see what we can do!
Lifetime warranty on normal use.